Terms & Conditions

Mirari Technical Training Institute

(Herein referred to as “Mirari Institute”)

Main Campus: Eastern Bypass, Utawala, Githunguri Road, off Cedar Road
P.O Box 323-00520 Nairobi, Kenya
Email: info@mirariinstitute.ac.ke

1. Introduction

Welcome to Mirari Institute. These Terms & Conditions (“Terms”) govern your access to and use of our website, learning management systems, training programs, digital courses, physical facilities, and all services offered by Mirari Institute.

By accessing any Mirari Institute service, you agree to comply with these Terms. If you do not agree, you may not continue using our platforms or services.

2. Definitions

“Institute” / “We” / “Us” / “Our” refers to Mirari Technical Training Institute (Mirari Institute).
“User” / “You” / “Student” refers to any individual accessing our website, registering for programs, using our LMS, or interacting with any Mirari Institute service.
“Programs” include all courses, workshops, certifications, events, and training offered by Mirari Institute.
“Platform” means the website, LMS, SIS, or any digital system owned or managed by Mirari Institute.

3. Eligibility

You must meet the minimum academic entry requirements for your program.
You must provide accurate personal information during registration.
Users under 18 must have parent/guardian consent.

Mirari Institute reserves the right to accept or reject applications.

4. Use of the Website & LMS

By accessing our online platforms, you agree to:

Use the system only for educational purposes
Not share your login credentials
Not upload harmful, illegal, or plagiarized content
Follow digital conduct and academic integrity standards

Mirari Institute may suspend access for misuse, academic dishonesty, or breach of any policy.

5. Enrollment & Registration

Enrollment in any program becomes valid only after:

Complete registration
Submission of required documents
Payment of fees (where applicable)
Approval by the Institute

Mirari Institute may request additional information for verification.

6. Fees, Payments & Refunds

All program fees must be paid according to the fee structure published by the Institute.
Fees are payable through official Mirari Institute accounts or approved payment channels.
Refund Policy:
- Fees are generally non-refundable unless stated otherwise in writing.
- Refunds may be considered only for:
  - Course cancellation by Mirari Institute
  - Overpayment
  - Withdrawal before course commencement (10% admin fee applies)
Mirari Institute is not responsible for payments made to unauthorized persons.

7. Academic Integrity

Students must:

Submit original work
Avoid plagiarism and cheating
Follow all examination rules
Maintain ethical conduct in physical and digital interactions

Violation may lead to disciplinary action, suspension, or expulsion.

8. Code of Conduct

All users of Mirari Institute facilities or platforms must:

Treat staff and other students with respect
Avoid harassment, discrimination, or misconduct
Maintain acceptable behavior on campus
Use equipment responsibly
Comply with safety and security guidelines

Failure may result in disciplinary action.

9. Intellectual Property

All course materials, content, videos, labs, exams, and digital assets remain the property of Mirari Institute or its partners (including Google, Microsoft, Tablet Academy, Wawiwa Tech, etc.).
Students may not copy, reproduce, resell, or distribute materials without permission.
Certificates, badges, and credentials are issued for personal use only.

10. Data Protection & Privacy

Mirari Institute adheres to the Kenya Data Protection Act (2019).

We collect and process personal data such as:

Name, ID, contacts
Academic records
Payment information
LMS usage activity

Data is used for:

Academic purposes
Student management
Certification
Institutional communication

We do not sell or disclose data to third parties except:

Regulatory bodies (e.g., MoE, NITA, TVETA, KNEC if applicable)
Accrediting partners (e.g., Google, Microsoft)
Technology service providers assisting in training delivery

A full privacy policy is available on request.

11. Certification & Completion Requirements

Issuing of certificates, badges, or transcripts depends on:

Completion of required coursework
Passing exams or assessments
Payment of all fees
Adherence to Institute policies

The Institute reserves the right to withhold certificates for non-compliance.

12. Limitation of Liability

Mirari Institute is not liable for:

Loss of data caused by user negligence
Internet disruptions or downtime during online learning
Loss of property on campus unless handed over officially
Any indirect or incidental damages arising from use of our services

13. Amendments

Mirari Institute may update these Terms at any time. Changes will be posted on the website and become effective immediately. Continued use of the website or services indicates acceptance of updated Terms.

14. Governing Law

These Terms are governed by the Laws of Kenya, including:

Technical and Vocational Education and Training Act
Kenya Data Protection Act
Consumer Protection Act
ICT and Cybersecurity regulations

15. Contact Information

Mirari Institute
Main Campus, Eastern Bypass, Utawala
Githunguri Road, off Cedar Road
P.O. Box 323-00520 Nairobi
info@mirariinstitute.ac.ke